FirstBit ERP помогла крупному туроператору FUN&SUN настроить учет в ОАЭ

FUN AND SUN

FUN&SUN is one of Russia’s leading tour operators (formerly TUI Russia & CIS), operating since 2009. The company specializes in beach holidays, sightseeing tours, ski vacations, cruises, and family holidays, offering travel packages to more than 40 destinations, including Turkey, Egypt, the UAE, Thailand, Vietnam, the Maldives, and many other countries. FUN&SUN places a strong emphasis on delivering personalized customer experiences, ensuring high-quality service and comfort at every stage of the travel journey.

Dubai

5к–10к employees

Professional services / agency

Tourism

FS Travel FZ began its operations in the UAE in early 2023. Soon, the company needed to implement a financial module to maintain accounting records in compliance with local legislation.

FS Travel FZ is part of the same group of companies as FUN&SUN, one of Russia's leading tour operators. Therefore, an additional criterion for selecting the software was its ability to integrate with the 1C:ERP system already used by the Russian company.

We would like to thank your entire company for implementing a solution in the UAE in such a short time that enables us to maintain high-quality accounting across our group of companies.

Irina Voronina

Financial Manager, Head of Accounting Department at FS Travel FZ

Background and Solution Selection

FS Travel FZ evaluated several accounting systems. Following an audit conducted by the group's IT team, the company selected FirstBit ERP.

The decision was influenced by several factors:

Successful experience with 1C integration at the parent company
Familiarity of Russian-speaking employees with the platform
Advanced functionality supporting the required level of accounting detail
Built-in localization for UAE tax accounting requirements

Project Goals and Objectives

One of the key requirements was a high level of data granularity to meet the group's reporting needs, along with the ability to submit reports within established deadlines.

Another important objective was to reduce manual data processing, ensure mirrored accounting entries across group companies, and establish a reliable month-end closing process without the need for constant reconciliation between different data sources.

What Was Automated

During the FirstBit ERP implementation, the team focused primarily on accounting and HR management. This approach addressed the company's core business needs without requiring additional modules, as some processes within the group were already managed through separate systems. Currently, approximately 20 employees use FirstBit ERP, including accountants, HR specialists, analysts, and developers.

The project automated the following processes:

Financial accounting and monthly period-end closing
HR administration and payroll processing
Customized accounting entry reports tailored to the company's requirements
Reporting with the level of detail required by the group
Tax accounting in compliance with UAE legislation

FirstBit ERP differs slightly from the Russian 1C:ERP system, particularly in how accounting entries and registers are handled. However, these differences are not significant. What matters is that the system is flexible and its standard code is adapted to business requirements in the UAE. We can also make minor customizations ourselves to ensure that accounting entries mirror those of our key customer in Russia.

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Elena Rogacheva

1C Analyst

Project Results

As a result of the implementation, the company gained a unified solution for accounting and preparing consolidated financial reports for the group. The system maintains the required level of data detail after month-end closing and enables users to generate reports for previous periods at any time without additional reconciliations.

We see a significant difference compared to our counterparties. Many of them maintain detailed data separately from their accounting systems, which leads to discrepancies. With FirstBit ERP, all the details are stored directly in the system. There is no need to maintain them elsewhere, consolidate information from different sources, or create reconciliation bridges.

Anna Vakulenko

Accounting Department, FS Travel FZ

Customer Feedback

The FS Travel FZ team is highly satisfied with FirstBit ERP, describing it as a modern, locally adapted solution that successfully automates key accounting and payroll processes.

First Bit offers a professional product backed by a professional team. Given our experience with other systems in the tourism industry, we are very pleased with our choice.

Anna Vakulenko

Accounting Department, FS Travel FZ

Employees also highlighted the practical value of ongoing support and regular system updates.

We would like to express our sincere gratitude to our account manager, Anastasia Orinicheva, who always responds promptly, provides updates, and draws our attention to important changes. This level of support is extremely valuable to us.

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